Shipping Policy

Shipping costs

Germany & Austria
All orders above €100.00 from Germany and Austria are free of shipping and handling costs. For orders less than €100.00 we charge a shipping and handling fee of €5.95.

EU & Switzerland
Here you can find our schedule-of-delivery-charges.
 
Delivery time:
Within Germany we deliver within 1-3 working days after we received the order or the incoming payment.
Within the EU and Switzerland we deliver within 2-6 working days.

Overview and further details
Delivery is carried out by the forwarding agency DPD.
As soon as your package leaves our warehouse, you will receive your tracking number. With this number you can check the delivery status online at any time.

Germany:
Within Germany we deliver within 1-3 working days after we received the order or the incoming payment. Please regard that we don’t have any influence on the parcel runtime.
In case of pre-payment you have to transfer the invoice amount to our account; the goods will be delivered as soon as the payment has been credited to our account.
Please be aware that delivery on certain desired date or time isn’t possible.
Shipping and delivery only take place on working days between 8.00 am and 5 pm. Delivery to packing stations is not possible.

Express:
If you place your order on working days before 12.30pm, you will receive your order on the next working day. The express option can be selected during your ordering process for additional amount of €12.00.

EU and Switzerland:
Please be aware that delivery on certain desired date or time isn’t possible.
Shipping and delivery only take place on working days between 8.00 am and 5 pm. Delivery to packing stations is not possible.

Express:
If you place your order on working days till 12.00pm, you will receive your order as soon as possible. The express option can be selected during your ordering process for additional amount of €25.00.
You can find availability of services and parcel runtimes in our schedule-of-delivery-charges.

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